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Land Transport Authority
Singapore Government

Land Transport Authority

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Smart Workplace Strategies Manager (End User Computing)

Apply now Job no: 493086
Work type: Permanent/Contract
Categories: InfoComm, Technology, New Media Communications

This position shall lead and manage a team that strategizes, plans and delivers a smart workplace environment which includes End User computing & messaging services for the Land Transport Authority (LTA). 

You will manage outsourced partners and service providers to ensure smooth running and provisioning of Service Desk, End User devices and messaging services. You will also manage the design and implementation of the End User infrastructure to ensure functionality, reliability, availability, serviceability and security. You will enforce End User device & messaging policies and procedures to meet both Whole-of-Government as well as LTA’s requirements. You have to source for new developments in End User device and messaging-related technologies that enhance LTA’s effectiveness in delivering its business objectives

The position shall interact closely with other IT Teams, Business Units, and external agencies (GovTech, MOF and MOT) to understand and meet their requirements. 
You shall be responsible for managing, guiding and continuously upgrading of staff’s knowledge so that a competent team is always ready to take on new challenges to meet LTA’s business needs.

• Tertiary qualification in IT, Computer Science, Engineering or related field
• At least 10 years of relevant experience in End User (mobile devices, desktops, laptops) and messaging support & operations with 3 years of experience in team management
• Knowledgeable in WAN, LAN and wireless technologies
• Strong project management experience that ensures ICT projects are delivered on time, budget and schedule
• Have knowledge in IT financial budget management
• Good interpersonal, communications and presentation skills
• Analytical and strategic thinking skills

Applications close: Singapore Standard Time

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