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Land Transport Authority
Singapore Government

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Manager/ Deputy Manager/ Assistant Manager, VRL Service Transformation

Apply now Job no: 3000973
Work type: Permanent/Contract
Categories: Corporate Strategy/Top Management, Customer Service

You will be part of LTA’s Vehicle Registration & Licensing (VRL) Service Transformation team that will work closely with internal and external stakeholders to (1) envision the future of VRL services, (2) design, transform and implement a VRL system that is more technologically agile and future-ready to support its functions, and (3) enable the organisation to achieve that vision through various Smart Nation initiatives.
 
You will be working closely with our business partners (consultant and vendor) and various divisions in LTA, to understand the needs of our stakeholders, drive business process transformation, and ensure that the VRL system has the capabilities to support the various business functions. You will also be involved in the VRL system development and implementation to ensure that our stakeholders’ needs and organisational goals are met. Your role includes, but not limited to, gathering requirement specifications, managing the tender process and contract, engaging stakeholders, providing timely updates to management, and providing other support services such as conducting user testing and trainings.
 
You will also have the opportunity to explore opportunities with industry partners to trial new technology and proof of concepts with an aim to enhance motor industry related services and better meet customers’ needs.
 
Requirements
• Tertiary education in relevant discipline, preferably with at least 5 years of relevant working experience
• Experience in conceptualisation, design and implementation of complex business systems will be an added advantage
• Must be a strong communicator with an excellent command of the English language – able to prepare and deliver clear written, verbal, and visual proposals to senior management (e.g. presentation, papers, and communications materials)
• Proficient in MS Office applications
• A self-directed learner with the right mindset to transform business processes
• Team player with excellent people management, interpersonal, communication and writing skills
• Resourceful, analytical, self-confident and thrive in a demanding work environment
• Organised, self-motivated and have positive attitude
• Candidates without experience, but with a positive learning attitude may be considered

Applications close: Singapore Standard Time

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